Zoho Support Specialist

We are seeking dedicated and knowledgeable Zoho Support Specialist to join our team.As Zoho Support Specialist at Pinerium, you will be responsible for providing exceptional technical support. Also, assistance to our clients using Zoho products and services. Your role will encompass understanding customer issues, working within Zoho's system to resolve them, and maintaining communication with customers throughout the process. The ideal candidate is customer-focused, technically skilled, and possesses excellent communication and problem-solving abilities. You will also work closely with our internal team to identify and address common problems, and you may be required to provide training to customers and create support materials.You will use your knowledge of Zoho products, including Zoho Desk, Zoho Assist, and Zoho Lens, to resolve customer issues promptly and professionally. Responsibilities: Provide first-line technical support to customers who are using Zoho's products, including tr...