YWCA Saskatoon Customer Service Representative

Step into a key role at YWCA Saskatoon as a Customer Service Representative. Enhance patron experiences by providing vital information and support regarding agency programs and services.
In this position, you will be the first point of contact at YWCA Saskatoon and the Saskatoon Community Service Village. The Customer Service Representative is essential to ensuring that clients receive the right support and guidance needed for their inquiries. Your role involves managing the switchboard, providing crisis support, and processing payments for services effectively.
Key Responsibilities:
• Deliver quality service to clients and the general public
• Manage calls using the YWCA multi-line switchboard
• Process client registrations and payments accurately
• Maintain comprehensive knowledge of YWCA services
• Handle crisis situations with composure and skill
Requirements:
• Excellent communication and customer service skills
• Proficient in data entry and cash han...