Full-time

Workforce Supervisor

Posted by InTouch CX • Maynila, Metro Manila, Philippines

📍 Maynila, Metro Manila 🕒 February 27, 2026

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About the Role

About the Job 
We're seeking a Workforce Supervisor to direct, manage, and supervise a team of Workforce Analysts and Specialists. The ideal candidate will be responsible for the team's performance and development, and will ensure that team members are focused on the delivery of company goals and client operational expectations. 

As Workforce Supervisor, You Will… 
Evaluate forecasting and capacity models to give recommendations for long term staffing needs 
Provide clear communication of the forecasted workload, changes, assumptions and inputs 
Escalate discrepancies in data to management with recommendations for action 
Work with business leadership to coordinate processes to meet the operational and strategic needs of the business 
Advise on potential opportunities or hazards that affect the ability to meet strategic goals  
Analyze proposals from WFM analysts' related to staffing needs 
Respond to changes in ...
                

Job Details

Location Maynila, Metro Manila
Job Type Full-time
Category Other-General
Posted February 27, 2026
Deadline April 08, 2026

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