FULL_TIME

Workforce Scheduling Controller

Posted by Arcus FM • Redditch, England, United Kingdom

📍 Redditch, England 🕒 January 30, 2026

About the Role

Why Join Us

Are you a natural organiser with a knack for problem-solving, juggling priorities, and keeping everything running smoothly behind the scenes?

We’re on the lookout for a Workforce Scheduling Controller to join our dynamic Central Operations Planning team within our Shutter and Gates department. You’ll be the vital link between our field engineers and our customers—ensuring jobs are scheduled efficiently, service levels are met, and our clients remain satisfied.

We are now seeking an experienced Workforce Scheduling Controller, to join us on a permanent basis at our Redditch office. 


What You'll Be Doing

  • Organise and schedule reactive and planned maintenance jobs across the UK
  • Maintain daily communication with field-based engineers
  • Ensure engineers are allocated efficiently based on skills, location, and job priority
  • Monitor and manage SLA and KPI compliance, adapting quickly to ensure perform...
  • Ready to Apply?

    Submit your application today and take the next step in your career journey with Arcus FM.

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