Full-time
Workforce Planning & Analytics Analyst
Posted by Equicom Services, Inc. • Makati, Metro Manila, Philippines
About the Role
A leading outsourcing service provider in Metro Manila is seeking a Workforce Analyst to manage performance analysis and staffing forecasts. The ideal candidate will have a Bachelor's degree, at least one year of experience in a call center environment, and strong communication and analytical skills. Responsibilities include preparing schedule requirements, conducting performance analysis, and making recommendations to improve productivity while ensuring compliance with data management policies.
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