Full-time, Permanent
Workforce Manager
Posted by Curran Daly + Associates • Makati, Metro Manila, Philippines
About the Role
Job Description
Position Summary
As the Workforce Planning Manager, you are the architect of operational efficiency—ensuring the right people are in the right place at the right time, doing the right things. This role supports the Contact Centre’s performance by optimizing workforce planning, scheduling, real-time management, and reporting, while fostering a high-performance culture and aligning with strategic business goals.
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