Workforce Management
Posted by RSD Human Resource Management Consultancy • Pasay, Metro Manila, Philippines
About the Role
Job Summary:
The Workforce Management (WFM) Scheduler is responsible for creating, maintaining, and optimizing employee schedules to ensure proper staffing levels while meeting service level agreements (SLAs). This role supports operational efficiency by balancing business needs, employee availability, and forecasted workload.
Qualifications:
At least 2 years completed in college or college graduate
At least 2 years experience as WFM Scheduler
Exposure or experience in Verint is a must
Job Type: Full-time
Pay: Up to Php45,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Education:
- Bachelor's (Preferred)
Experience:
- Workforce Management - Scheduler: 2 years (Required)
- Verint: 1 year (Required) ...
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