Full-time

Workforce Management

Posted by RSD Human Resource Management Consultancy • Pasay, Metro Manila, Philippines

📍 Pasay, Metro Manila 🕒 February 25, 2026

About the Role

Job Summary:

The Workforce Management (WFM) Scheduler is responsible for creating, maintaining, and optimizing employee schedules to ensure proper staffing levels while meeting service level agreements (SLAs). This role supports operational efficiency by balancing business needs, employee availability, and forecasted workload.

Qualifications:

  • At least 2 years completed in college or college graduate

  • At least 2 years experience as WFM Scheduler

  • Exposure or experience in Verint is a must

Job Type: Full-time

Pay: Up to Php45,000.00 per month

Benefits:

  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Education:

  • Bachelor's (Preferred)

Experience:

  • Workforce Management - Scheduler: 2 years (Required)
  • Verint: 1 year (Required)
  • ...

Ready to Apply?

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