Full-time

Workforce Management Lead: Real‑Time Optimization

Posted by Support Services Group • Mandaluyong, Metro Manila, Philippines

📍 Mandaluyong, Metro Manila 🕒 March 03, 2026

About the Role

A global contact center solutions company in Metro Manila is looking for a Workforce Management Supervisor to lead workforce management teams, optimize operational performance, and handle scheduling and forecasting. The ideal candidate should have at least 1-2 years of supervisory experience in a call center environment and be able to work flexibly. This role offers a competitive compensation package and opportunities for professional development within a vibrant workplace culture.
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