Full-time
Workforce Forecasting & Resource Optimization Analyst
Posted by Manulife • Kitchener, Region of Waterloo, Canada
About the Role
A leading financial services provider in Kitchener is seeking a Workforce Management Analyst to enhance operational excellence through precise forecasting and strategic resource planning. You will be responsible for developing forecasts, leading service calls, and optimizing work distribution. This role requires 3–5 years of workforce management experience and proficiency in Microsoft Excel and Power BI. The work arrangement is hybrid, with a salary range of CAD 56,175 to CAD 93,625, plus comprehensive benefits.
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