Workforce Analytics Senior Associate

Shape the future of workforce analytics in payments by applying data-driven insights to strategic decisions. Be at the heart of operational excellence as you collaborate across teams to optimize capacity and service quality. Unlock your potential by leading automation initiatives and modernizing dashboards and reporting. Make your mark in a high-impact role with opportunities for growth and cross-functional partnership.

Job Summary
As a Workforce Analytics Senior Associate within Payments Operations, you will leverage data analytics to uncover patterns, identify trends, and build solutions that advance capacity and workforce planning. You will partner with leaders and cross-functional teams to implement automation, optimize processes, and deliver high-quality service. You use your strategic thinking and digital proficiency to connect data insights to the bigger picture and support business goals.

Job Responsibilities