About the Role
Job Description
Position overview
As a SaaS (Workday) Implementation Specialist you provide support to new platform implementations or enhancements by performing basic configuration tasks and troubleshooting SaaS platforms.
Key responsibilities
- Perform hands-on configuration and testing to successfully deploy updates to the SaaS application
- Work closely with Business Analysts and internal customers to understand their processes, priorities, and future road map initiatives; provide recommendations to support those initiatives.
- Provide innovative and beneficial suggestions for improvements to current processes within the SaaS platform to drive continuous enhancements .
- Provide recommendations and analysis for feature releases
- Support complex ticket resolution
Functional competencies
Ready to Apply?
Submit your application today and take the next step in your career journey with TELUS Digital.
Apply Now