About the Role
Title: Managed Wi-Fi Support Engineer
Location: Mumbai
Position Overview:
A Managed Wi-Fi Support Engineer plays a crucial role in overseeing and maintaining the performance and reliability of managed Wi-Fi networks, often for a variety of clients in a business or enterprise environment. Heres a detailed job description for this role:
Responsibilities:
- Network Monitoring and Troubleshooting: Continuously monitor managed Wi-Fi networks to ensure optimal performance and quick resolution of any issues. Use diagnostic tools to troubleshoot network problems and perform root cause analysis on connectivity or performance issues.
- Client Support: Provide direct support to clients for all Wi-Fi related issues, including configuration, authentication, network access, and consistent performance. Respond to customer inquiries in a ...
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