Overview
Reporting/Business Analyst
Responsibilities to include but not be limited to the following
Conduct data analysis, spot data trends, perform gap analysis, generate reports, and recommend improvements to current business metric collection processProduce and deliver tracking and reporting for key KPI/SLA’s in the businessDesign key dashboards and scorecards for Senior Leadership and Business Unit (Team Leaders, Training Team, Quality Analysts/Analysts, etc.)Perform ad-hoc data analysis to support the business initiativesCreate and maintain efficient and secure systems for recording data and producing relevant documentationMaintain the daily relationship with the business intelligence supplierSeek opportunities to drive innovation and process improvement within the reporting spectrumRecommended Qualifications
2-3 years of experience working in a reporting environment, w...