Full-time
WFM Forecasting & Capacity Planner
Posted by Sagility • , , Philippines, , , Philippines, Philippines
About the Role
A leading global call center in the Philippines is looking for a Workforce Analyst to contribute to workforce planning strategies. The ideal candidate will have a Bachelor's degree and 3-4 years of experience in workforce analytics. Responsibilities include statistical analyses, forecasting, and managing resource plans to optimize operational effectiveness. Strong Excel and analytical skills are essential. This role offers the opportunity to work in a dynamic environment while helping to shape workforce management and planning processes.
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