Full-time
WFM Analyst: Forecasting, Scheduling & Optimization
Posted by Staff4Me • General Santos, Soccsksargen, Philippines
About the Role
A growing company in General Santos is seeking a detail-oriented WFM Analyst to optimize workforce management processes. You will analyze data to forecast staffing needs, monitor call metrics, develop reports, and collaborate with team leads. Ideal candidates have workforce management experience, strong analytical and communication skills, and are detail-oriented. The role offers competitive benefits including health insurance, meal provisions, and performance bonuses.
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