About the Role
We’re seeking an organised, detail-oriented Admin & Operations Assistant to manage cleaning bookings on Saturdays and Sundays, with an additional half-day for a meeting with the Operations Manager. You’ll be the hub connecting clients, cleaners, and management.
Key Responsibilities:
Allocate and manage cleaners for each booking
Confirm job details and communicate with clients
Track payments and booking status
Manage cancellations, last-minute changes, and urgent issues
Update CRM and scheduling systems with accurate records
Provide support to recruitment and onboarding when required
What You’ll Bring:
Excellent communication skills (WhatsApp, email, phone)
Strong time-management and organisation
Attention to detail and high accuracy in record-keeping
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