Wealth Platforms Application Support Analyst

Elevate your career in financial operations with a role as an Incident & Application Support Analyst specializing in Wealth Platforms. This position focuses on incident management and stakeholder collaboration to ensure platform stability.
Our client, a leading financial institution, seeks an Analyst to support their wealth management platforms. You will log incidents using ServiceNow, perform triage for complex issues, and maintain communication with stakeholders. This role plays a crucial part in ensuring the accuracy and availability of critical financial services.
Key Responsibilities:
• Log and prioritize incidents using ServiceNow
• Perform triage for system and user-related issues
• Ensure adherence to SLAs during incident tracking
• Validate incident fixes with users before closing
• Monitor changes to prevent workflow disruptions
Requirements:
• Experience in incident management and application support
• Excellent communication skills for stakehol...