Warehouse Support Specialist

On-site - Cebu 1-3 Yrs Exp Bachelor Full-time

Job Description

• Responsible for the documentation and processing of orders in the US warehouse and monitoring their status.
• Liaises with Customer Service and other departments to resolve order concerns.
• Performs projects such as pre-processing, purchasing shipping of items, and changing package sizes.
• Files and reconciles FBA lost/damage reimbursement claims.
• Processes returns and refunds.
• Monitors and tracks orders.
• Updates warehouse-related trackers and spreadsheets.
• Creates, modifies, troubleshoots, and updates robots used in the warehouse.
• Performs other related tasks as assigned by the Manager.

Employment Type: Full Time

Schedule: Graveyard Shift

Cebu / Baybay Site: Full Onsite

Qualifications

• Advanced knowledge of MS Excel formulas, functions, and shortcuts is an advantage...