Warehouse Operations Manager

We are looking for a Senior E-commerce Operations Manager to oversee and optimize end-to-end online business operations across marketplaces and/or D2C platforms. The role requires strong leadership, operational excellence, cross-functional coordination, and a data-driven approach to drive growth, efficiency, and customer satisfaction.

Key Responsibilities

Marketplace & Platform Operations

• Manage day-to-day operations across platforms such as Amazon, Flipkart, Myntra, Ajio, Shopify, or company website

• Ensure accurate product listings, pricing, promotions, and inventory synchronization

• Monitor platform KPIs including sales, conversions, cancellations, returns, and ratings

Order, Inventory & Fulfilment Management

• Oversee order processing, fulfilment, shipping, and last-mile delivery coordination

• Work closely with warehouses, 3PL partners, and logistics teams to ensure SLA adherence

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