Warehouse Customer Support Coordinator

Position Overview

Reporting to the Customer Service Supervisor, the Customer Service Representative for the Edmonton Regional Distribution Centre is responsible for delivering excellent customer support to internal and external warehouse customers. The position is responsible to listen effectively to find the root cause of issues and communicate in a clear and friendly way. The Customer Service Representative is able to solve the issue and provide a positive customer experience.

Company

Finning Canada

Number of Openings

1

Worker Type

Permanent

Job Description

Customer Service

• Field incoming phone calls and proactive outbound follow up calls and respond to phone messages from customers. Promptly respond to customer questions submitted via email or our website. Answer customer questions and provide information to resolve any issues
• Collect and record customer requests, feedback and infor...