About the Role
Description
The Network and VoIP SME will develop and own the solution for real-time voice quality and network monitoring. Avaya uses VoipMonitor for this function. The VoipMonitor solution will be tightly integrated with the Avaya Managed Services Platform which is used to monitor the Avaya Cloud go-to-market offers.
The Network and VoIP SME will have strong interaction with the Networking organization within Avaya IT as well as the Managed Services Platform organization that is also within Avaya IT. The role will perform the following tasks (not all-inclusive):
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