About the Role
Job Purpose & Accountabilities
• Proficient in setting up and configuring telephony platforms such as Asterisk, FreeSWITCH, or other industry-standard solutions.
• Deep understanding of telephony protocols (SIP, Sofia, etc.) and their applications.
• Ability to write AGIs (Asterisk Gateway Interface) and APIs to integrate with other systems.
• Experience with Call center custom deployment in Free SWITCH /Asterisk.
• Knowledge of call routing strategies, queue management, and reporting.
• Ability to integrate webphones into telephony systems using technologies like WebRTC.
• Experience in designing and implementing scalable telephony solutions to handle increasing call volumes.
• Knowledge of deployment strategies and best practices for telephony systems.
• Ability to deploy and manage telephony systems using containerized environments.
• Proficiency in scripting languages (Python, Bash) for automation and development tasks.
• Ability to write clean, eff...
• Proficient in setting up and configuring telephony platforms such as Asterisk, FreeSWITCH, or other industry-standard solutions.
• Deep understanding of telephony protocols (SIP, Sofia, etc.) and their applications.
• Ability to write AGIs (Asterisk Gateway Interface) and APIs to integrate with other systems.
• Experience with Call center custom deployment in Free SWITCH /Asterisk.
• Knowledge of call routing strategies, queue management, and reporting.
• Ability to integrate webphones into telephony systems using technologies like WebRTC.
• Experience in designing and implementing scalable telephony solutions to handle increasing call volumes.
• Knowledge of deployment strategies and best practices for telephony systems.
• Ability to deploy and manage telephony systems using containerized environments.
• Proficiency in scripting languages (Python, Bash) for automation and development tasks.
• Ability to write clean, eff...
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