Virtual Optometry Receptionist / Assistant

As a Virtual Medical Receptionist, you will work directly

with our clients – doctors(Optometry ) and other medical professionals based in the USA.

We help our clients improve workflow, save time, and remove the burden of in-room documentation. A Virtual Medical Receptionist can also help with back-office and administrative tasks.

Duties and responsibilities

• Greet patients virtually at reception desk, answer phones, schedule appointments
• Handle incoming and outgoing emails and phone calls professionally and on time.
• Update and maintain accurate patient records, ensuring data integrity and confidentiality.
• Prepare patients for office visits
• Collect and verify patient insurance benefits
• Collect patient co-pays and payments
• Communicate with patients to provide pre-operative instructions and appointment information
• Collect necessary patient records and documentation pri...