Virtual Construction Admin

DAILY RESPONSIBILITIES (SOP)1. Client & Operational Updates

• Proactively update clients (onboarded, pre-boarded, and enquiry stage).
• Check in with site teams morning and afternoon for order requirements or missing details.
• Confirm next-day readiness with trades, Danicon team, and Yianni.

• Escalate issues early and propose solutions.

• Admin & Inbox Management

• Monitor and action emails, calls, messages, website enquiries, and DMs daily.

• Enter all qualified enquiries into Monday (contact details, suburb, scope, budget, timeframe, source).

• Action Yianni's task list daily; advise if incomplete.

• Leads & Enquiries (Conversion Focused)

Primary goal: Secure phone calls or site visits with Yianni for qualified enquiries.

• Return all enquiries the same day.
• Conduct qualification screening:
• Address
• Scope of works
• St...