About the Role
About Us:
Gate is one of the world’s top5 largest digital asset exchanges by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.
Are you looking to be a part of the blockchain industry and contribute to the crypto-currency revolution that is changing the world?
Key Responsibilities:
- Service existing high-tier VIP clients, addressing daily inquiries and issues, including complex complaints; coordinate internal and external resources for rapid response.
- Regularly gather client feedback on products, events, etc.; submit feedback and follow up until optimizations are fully implemented.
- Promote platform-featured products or online/offline events; invite clients to use products or participate in activities.
- Establish full-lifecycle client management mechanisms, including birthday care, holi...
Ready to Apply?
Submit your application today and take the next step in your career journey with Gate.
Apply Now