About the Role
Key Responsibility :
- Creation of a Governance framework for on-going reviewing and refinement of strategic vendor delivery objectives and performance against all service level agreements, examining results for problem determination and takes appropriate corrective actions
- Creates process and workflows to partner with vendor(s) and internal delivery teams to facilitate the delivery aspects of vendor governance
- Collaborate with the vendor(s) and internal delivery teams to execute and monitor Corrective Action Plans, if required
- Facilitate the constructive handling or resolution of conflict both internally and externally with our external suppliers
- Adherence to scope management and change control processes; assess and evaluate scope changes for feasibility and impacts on commitments
- Experienced at identifying risks, issues, and mitigation plans and working with leadership to drive to resolution ...
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