About the Role
Job Description
Our Federal Government Client is seeking an experienced and user-focused UX Researcher to support Digital Transformation initiatives. In this role, you will be responsible for understanding user behaviors, needs, and motivations through a variety of research methods. Your insights will directly inform content, service, and design decisions, helping to deliver accessible and user-centered digital products and services across the department.
Roles and Responsibilities
Plan and Conduct Research:
Identify, collect, analyze, and synthesize existing data and research to assess the need for original research.
Scope, plan, and manage user research studies including method selection, participant recruitment, facilitation, data analysis, and reporting.
Collaborate Across Teams:
Engage with users, designers, developers, policy makers, and stakeholders (internal/external) to underst...
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