A globally focused shipping and terminal organisation.Drive an ambitious and complex change and transformational programAbout Our Client
With a fleet of 266 modern container ships and a total transport capacity of million TEU, our client is one of the world's leading liner shipping companies.
Job Description
Conduct qualitative and quantitative user research to gather insights into customer needs and behaviours.Analyse research findings and compile actionable reports for the design and development teams.Collaborate with cross-functional teams to integrate user research into product development processes.Develop user personas and journey maps to enhance understanding of target audiences.Utilise various research tools and methodologies to evaluate user experiences and pain points.Present research findings and recommendations clearly to stakeholders and team members.St...