User Researcher

As a User Researcher Consultant at Version 1, you will shape meaningful, accessible services that deliver lasting value across both public and private sectors. Leading research across the full delivery lifecycle, you’ll help agile teams validate assumptions, reduce risk, and prioritise work based on real user needs.

You will work autonomously within multidisciplinary teams - collaborating with product managers, designers, business analysts, and developers - to ensure evidence drives decision-making at every stage. Beyond projects, you’ll influence service strategy, foster a user-first mindset in client organisations, and strengthen Version 1’s user research practice by collaborating with colleagues and sharing your experience across our community of practice.

Responsibilities

• Deliver user research for digital projects, ensuring findings directly inform product, service, and strategy decisions.
• Proactively contribute to c...