Unit Manager, Commercial Clients Operations
Posted by Capital One • Philippines, Calabarzon, Philippines
About the Role
Overview
Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila)Unit Manager, Commercial Clients OperationsSummary:
To supervise a team of professionals (handling consults, inbound, outbound, case, chat, escalations and investigations) to drive improvements in required skills and customer experience through regular interactions in order to achieve individual and group targets in an Operations sub-function of Capital One Philippines. Responsible in driving performance and skills improvement to promote customer and business outcomes while maintaining partnerships across the organization
The Commercial Client Operations (CCO) plays a pivotal role in providing an array of services that enable us to care for the needs of our Commercial Banking clients by fulfilling client requests through email or voice channels within prescribed timelines. The requests include but are not limited to general servicing, account inquiries and ...
Ready to Apply?
Submit your application today and take the next step in your career journey with Capital One.
Apply Now