About the Role
Role: UKG Developer (formally Kronos)
Canada Remote
Contract
6+ yrs experience on Kronos 8.1
Experience on production support that includes -
- Experience on working under tight SLAs
- Experience on Incident resolution life cycle
- Experience on Incident Management Tool (e.g. ServiceNow)
- Excellent verbal and written communication skills to handle vast user base and other IT stakeholders from integrating applications
- Ability to troubleshoot production issues in timely manner/under the SLA timelimit
- Ability to prioritize and multitask to be able to handle multiple production issues in parallel
- Experience on coordination with offshore resource to ensure all prod issues are resolved within allowed SLA
- Experience on Kronos to Dayforce migration is preferred
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