UAEN Only - Senior Personal Banking Advisor

UAEN Only - Senior Personal Banking Advisor

United Arab Emirates (Fulltime office (FTO))

Job Description

As a Personal Banking Advisor, you will be the face of MashreqBank, delivering an exceptional customer experience. Your role will involve handling inbound calls, offering personalized financial solutions, and building strong relationships with our clients. With your expertise, you will ensure our customers receive the best possible service and advice.

Key result Areas

• Answer inbound calls promptly and professionally, providing accurate and friendly assistance.
• Offer personalized banking solutions, tailoring advice to meet individual client needs.
• Build and maintain strong relationships with customers, ensuring their satisfaction and loyalty.
• Stay updated on banking products and services to provide accurate information and recommendations.
• Handle customer inquiries and complaints efficiently, ensurin...