Triage Client Navigator

Job Summary

Safe Centre of Peel is currently seeking a Triage Client Navigator who will be responsible for responding to client inquiries and conducting trauma-informed intake, triage, and risk assessments through in-person, phone, and virtual platforms. The role supports clients in crisis, facilitates referrals to internal and community services, and maintains accurate documentation in accordance with agency and funding requirements.

Pay

From CA$52,000.00 per year

Location

Brampton, Full - Time

Duties

• Answer client inquiries regarding services and support clients in providing therapeutic triage and assessment
• Conduct initial triage/assessment through various avenues such as face-to-face, telephone and email to determine client needs, interests, eligibility criteria and next steps.
• Conduct therapeutic, trauma-informed risk assessment and safety planning
• Facilitate referrals to on-s...