About the Role
In these roles, you will be responsible for:
·Deliver Language, Voice, and Accent & Soft skills classroom/virtual training (voice & non voice teams), support business through daily audits (voice / e-mail / chat)and floor activity by working closing with the team and business requestors.
·Reporting and tracking training effectiveness, project effectiveness
·Interviewing new hires
·Regular and continuous touch base with floor and trainees to map improvement
Required Skills for this role include:
·Communication Skills: 2 years’ experience in Voice and Accent Training Delivery, Excellent communication skills (CEFR C1)
·Excellent Facilitation Skills
·Coaching and Feedback
·Proficient in MS office tools
·Instructional Design Skills
·Expat Canadian/worked in Canada/knew Canadian culture
Ready to Apply?
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