About the Role
Candidate Profile:
- With at least 1-3 years of experience as a Sr. Supervisor, Training.
- Amenable to work onsite in
Alabang 1, Muntinlupa, Philippines - Knowledgeable in managing NPS or CSAT and AHT, Conversion metrics
- Highly motivated individual with skills to develop and coach team members to achieve performance expectations
- Ability to mentor, coach, and provide direction to a team of employees
- Willingness to work a flexible schedule
What's in it for you?
- Day 1 HMO
- Competitive Compensation
- Career Growth
Essential Functions/Core Responsibilities
• Develop a department of well-trained, competent professionals who continuously improve the
organization and themselves
• Conduct Train-the-Trainer sessions
• Conduct quarterly one-on-ones with Trainers
• Coordinate with the Quality Sup...
Ready to Apply?
Submit your application today and take the next step in your career journey with Concentrix.
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