Training Specialist

Customer Support

Our Mission

Our goal is for everyone to make bolder choices with their finances. To get there, we're creating an all-in-one ecosystem of financial services for today's generation of goal-getters. That feat takes extraordinary people—those with the guts to challenge the way things are and transform them into something better.

To be part of Team Maya is to be Bolder for Better.

Description

Overview

The Training Specialist is responsible for designing, developing, and delivering end-to-end training programs that enable new hires and existing employees to achieve proficiency in products, systems, and business processes. This role serves as a subject matter expert and ensures training effectiveness through structured curricula, clear graduation standards, and continuous program improvement.

What You Will Be Doing

• Facilitate new hire language and product training, including onboardi...