Training & Quality Assurance Manager

Asa highly organized and experienced Customer Service Training and Quality Assurance Manager, youwillbe responsible fordeveloping and implementing comprehensive training programs for our customer servicecolleagues, ensuring theypossessthe necessary skills to deliver exceptional service. Additionally,youwill oversee the quality assurance process tomaintainhigh standardsof customer service and contribute to the overall improvement of the customer experience.As astrong, innovative leader, you will have asolid understanding of customer service principles, and a proventrack recordof implementing successful training and quality assurance programs.

You will playa key role in enhancing the overall customer experiencethat Stryker deliversin Europeandwill supportus indriving the success of our organization.You will promote teamwork and collaboration, quality performance standards,professionalismand integrity to ensure thatquality of service is...