Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
Position Summary:
We are seeking a highly motivated and experienced Quality Specialist with a strong background in US healthcare. The role is focused on helping advance our Integration Network Management team's skills and knowledge by providing exceptional customer service for our clients by supporting and executing training and quality initiatives that strengthen team performance and procedural excellence. The expectation from the role is that the individual will be responsible for coaching, processing documentation, providing feedback to team members and continuously helping to improve our service and growth. As a part of Training & Quality, you will be responsible for completing procedural quality reviews, providing feedback, delivering coaching to ensure consistent quality standards, effectively transferring knowledge to othe...