Full-time

Training Manager- Penang

Posted by Teleperformance USA • Bayan Lepas, Penang, Malaysia

📍 Bayan Lepas, Penang 🕒 February 28, 2026

About the Role

Overview

The Training Manager typically works in an office environment but may also conduct training sessions in various locations, including client sites. The role may require flexible hours to accommodate different shifts and training needs.

Duties and qualifications may vary depending on the organization's size, industry, and operational requirements.

Responsibilities

  • Conduct thorough assessments to identify training needs across various departments and job roles
  • Analyze performance metrics, feedback, and skill gaps to determine training priorities
  • Design and develop training curriculum, materials, and resources tailored to meet specific job requirements
  • Create engaging and interactive training modules incorporating various instructional methods and technologies
  • Facilitate training sessions, workshops, and seminars both in-person and virtually
  • Deliver training content effectively to ens...

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