Training - Assistant (Proctor)

Position Purpose

The Assistant – Training Proctor provides administrative and operational support to training classes by monitoring attendance, maintaining reports, supporting trainers and trainees, and ensuring smooth daily training operations.

Job Responsibilities

• Update ETC trackers, attendance, behavioral observations, and SOD/EOW reports
• Submit and track tickets; provide basic troubleshooting support
• Manage CA documentation and training records
• Coordinate with Training, IT, and Operations teams
• Monitor trainee engagement and compliance during sessions

Qualifications

• Fresh graduates are welcome to apply
• 6 months BPO experience is a plus
• Excellent oral and written communication skills at all levels of the organization
• Demonstrated presentation and facilitation skills
• Proficiency in Microsoft Office applications including PowerPoint, Excel and Word <...