Trainer

Job Summary:

We are seeking an experienced Trainer to support our banking operations account. The Trainer will be responsible for delivering high-quality training programs, facilitating learning sessions, and ensuring employees are equipped with the knowledge and skills needed to perform effectively. This role requires strong communication skills, a solid understanding of banking operations, and the ability to engage learners in both virtual and face-to-face settings.

Key Responsibilities:

• Conduct new hire training, refresher sessions, and upskilling programs
• Deliver instructor-led training (virtual and classroom-based) aligned with business requirements
• Facilitate discussions, role plays, and practical exercises to enhance learning retention
• Provide coaching and constructive feedback to trainees
• Partner with Operations and Quality teams to identify training nee...