Full-time

Trainer - Malay

Posted by Teleperformance • Bayan Lepas, Penang, Malaysia

📍 Bayan Lepas, Penang 🕒 March 01, 2026

Apply for this Job Similar Jobs

About the Role

Overview
We are looking for a Trainer to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met.
 Qualifications 
Bachelor's Degree or equivalent experience in a call centre or business-related field (e.g. management, sales or tourism).
Proficiency in Malay and English (spoken and written).
Minimum of 2 years training experience in a BPO setting.
Working experience with a premium account with either B2C or B2B is preferred.
Knowledge on instructional design is an advantage.
Usage of MS Office and typing speed of 30 WPM.
 Responsibilities 
Facilitate a new hire class during pre-process and process training.
Facilitate necessary or required annual upskilling or refreshers with e...
                

Job Details

Location Bayan Lepas, Penang
Job Type Full-time
Category Other Management Occupations
Posted March 01, 2026
Deadline April 10, 2026

Ready to Apply?

Submit your application today and take the next step in your career journey with Teleperformance.

Apply Now