Full-time

Trainer - Cantonese

Posted by Teleperformance • George Town, Penang, Malaysia

📍 George Town, Penang 🕒 February 28, 2026

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About the Role

Overview
We are looking for a Trainer to join our team at Teleperformance Malaysia. In this role, you will act as a key support for our Customer Service team by sharing your expertise, providing guidance, and ensuring that performance standards are consistently met.
 Qualifications 
Bachelor's Degree or equivalent experience in a call centre or business-related field (e.g. management, sales or tourism).
Proficiency in Cantonese and English (spoken and written).
Minimum of 2 years training experience in a BPO setting.
Working experience with a premium account with either B2C or B2B is preferred.
Knowledge on instructional design is an advantage.
Usage of MS Office and typing speed of 30 WPM.
 Responsibilities 
Facilitate a new hire class during pre-process and process training.
Facilitate necessary or required annual upskilling or refreshers wi...
                

Job Details

Location George Town, Penang
Job Type Full-time
Category Other Teachers and Instructors
Posted February 28, 2026
Deadline April 09, 2026

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