Full-time

TRADE CUSTOMER CARE & OPERATIONS SUPPORT RBS

Posted by SGS • Bogotá, Bogota, Colombia

📍 Bogotá, Bogota 🕒 February 25, 2026

About the Role

Descripción del empleo

Primary Responsibilities

This position will be responsible for the issuance and review of certificates, documentation, invoicing and coordination of activities with various SGS affiliates globally. In addition, this position is also tasked to provide technical assistance and quotation to clients and SGS affiliates. The incumbent must have a good understanding of operational activities in the Minerals Trade business.

Specific Responsibilities

  • At all times, fully comply with SGS Health & Safety, Code of Integrity, and Professional Conduct policies.
  • Receive and answer phone calls or email requests of customers, affiliates and subcontractors.
  • Create internal files according to valid operational procedures
  • Upload all documents to the internal and customer network servers.
  • Provide SGS affiliates with clear work instruction and ensure personnel are fully aware of client’s instructi...
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