Full-time

T&L: Collections Manager

Posted by Deloitte BPS • , , Malaysia, , , Malaysia, Malaysia

📍 , , Malaysia, , , Malaysia 🕒 March 02, 2026

About the Role

Are you ready to unleash your potential? At Deloitte, our purpose is to make an impact that matters for our clients, our people, and the communities we serve.

We are seeking a Collections Manager to provide strategic oversight of collections operations, driving operational excellence and continuous improvement across the end-to-end collections workflow. This role applies deep process expertise and industry-leading practices to reduce delinquency, improve cash realization, strengthen controls, and optimize cost-to-collect. The Manager serves as the primary point of contact for client process SMEs (subject matter experts), leads governance routines and process reviews, manages escalations, and partners closely with the process SMEs to align business requirements with service delivery capabilities and cost-effectiveness goals.

Ready to unleash your potential with us? Join the winning team now!

Key Responsibilities

  • Strategic Process ...

Ready to Apply?

Submit your application today and take the next step in your career journey with Deloitte BPS.

Apply Now