Full-time

Tier II Technical Support: API & Bot Integration

Posted by Callbell • Remote, Remote, Colombia

📍 Remote, Remote 🕒 May 26, 2026

About the Role

A software development company in Colombia is hiring a Tier II Customer Support Specialist to facilitate communication between the customer support and development teams. The ideal candidate should have a technical background, be able to understand REST APIs, and provide effective customer support. This is an entry-level, full-time position that emphasizes strong communication skills. Knowledge of tools like Postman is a plus.
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