Full-time

Tier 2 Technical Support Engineer — Global Impact

Posted by Sutherland • bogotá, bogotá, distrito capital, Colombia

📍 bogotá, bogotá, distrito capital 🕒 June 04, 2026

About the Role

Sutherland is looking for a temporary Customer Support Specialist in Bogotá. You will support customer support teams and partners globally, addressing product issues and resolving high-level issues as a Level 2.

The role involves maintaining quality communication, documenting troubleshooting steps, and mentoring other support engineers. Candidates should have experience in customer support and strong communication skills.

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