Full-time

Tier 2 Support Engineer

Posted by WomenTech Network • Warsaw, Masovian Voivodeship, Poland

📍 Warsaw, Masovian Voivodeship 🕒 June 05, 2026

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About the Role

At Aristocrat, we bring happiness to life through the power of play! As a Tier 2 Support Engineer, you will play a crucial role in delivering flawless technical support to our operators and partners, ensuring outstanding customer happiness. This role is vital to our mission of providing world-class gaming experiences and maintaining the high standards our players have come to expect. Joining our ambitious team means you'll be part of a dynamic environment where innovation and collaboration drive success. If you're determined to make an impact and thrive in a fast-paced setting, this opportunity is for you!
What You'll Do
Deliver Tier 2 technical assistance to operators and partners through Zendesk and emails by diagnosing and fixing production problems.

Analyze symptoms, logs, alerts, and system behavior to identify and address issues.

Set up and configure production and pre-production systems, working closely with DevOps and development team...
                

Job Details

Location Warsaw, Masovian Voivodeship
Job Type Full-time
Category Computer Occupations
Posted June 05, 2026
Deadline July 15, 2026

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