Full-time

Tier 2 Support Engineer

Posted by Michael Page • Makati, Metro Manila, Philippines

📍 Makati, Metro Manila 🕒 March 03, 2026

About the Role

  • Compressed Work Week with Competitive Salary and Benefit Package
  • Help Shape the Future of Enterprise Storage with a Trusted Global Tech Company

About Our Client

Our client is a global leader in enterprise storage solutions, trusted by millions across 200+ countries for delivering resilient, high-performance, and flexible data infrastructure. With a strong culture of innovation and collaboration, they offer a dynamic environment where bold ideas and meaningful impact thrive.

Job Description

  • Respond to customer inquiries through multiple support channels, providing accurate business and product information.
  • Manage, route, and escrow customer requests to the appropriate teams.
  • Create new service cases and update existing ones as needed.
  • Assist customers with product setup, configuration, and maintenance according to service agreements.
  • Analyze system logs to identify errors or f...

Ready to Apply?

Submit your application today and take the next step in your career journey with Michael Page.

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