Tier 2 Support Engineer (Linux) - Israel

Fluent Technologies is a leading system integrator and hosting provider specializing in ultra-low-latency strategy and market data solutions for the financial industry. Our dynamic team drives our ability to deliver unified communications and cutting-edge technology for tier-1 financial institutions. Learn more about us at www.fluenttech.net.

Position Overview:

As a Tier 2 Support Engineer, you will be responsible for managing global customer technical issues, overseeing internal escalations, maintaining the knowledge base, providing product feedback, and leading support-related projects. Our office is in Jerusalem and we work onsite.

Responsibilities:

• Take ownership of technical issues and provide tier 2 support for major financial clients.
• Handle complex troubleshooting, investigations and debugging, particularly in Fluent code.
• Implement configuration modificat...